Q; What are the Check-in & Check out times?
A; Check-in; 2.30pm & Checkout; 11am
Please check in to our Main Reception which is opened 24hrs; Castle Hotel, Gardiner Row/Great Denmark Street, Dublin 1. This is our head office and it's located only one minute walk away from Student Homes. See either Laura McGarry(Manager) or Michael (Caretaker) on arrival.
Q; What is the difference between an en-suite room and standard room?
A; En-suite room is a bedroom with private shower and toilet.
Standard room is bedroom only were you use the communal shower and toilet.
Q; Can you view rooms?
A; Yes, you can view rooms. Please contact Laura McGarry (Manager) to arrange for a viewing, email email@example.com
Q; Do you have the internet?
A; Yes, we do have WIFI free of charge
Q; When is payment made?
Weekly stay, payment is made on arrival by cash or credit card.
Monthly stay, payment is made in instalments, email for further information.
Q; How is my reservation guaranteed?
Monthly stay; €300.00 deposit is required, email for further information.
Q; Do I need to pay a security deposit for my monthly stay?
A; Yes, you need to pay €300.00 security deposit before you arrive, it is refunded back to you when you depart, less €50.00 for final clean of your room.
Q; What is your method of payment?
A; We accept Cash (Euro) and all major Credit Cards for short-term lets. For long-term lets we accept bank tansfer
Q; What is your Cancellation Policy?
A; Before you arrive, One weeks notice for any weekly stay otherwise one weeks accommodation is deducted. One months notice for any monthly stay otherwise you will loose your security deposit.
Once you arrive, if you cancel there will be no refund of deposits or rental payments.
Q; Are there any parking facilities?
A; Yes, we have limited parking facilities, available @ €10.00 per week. Booking required.
Q; Is bed linen and towels included in the price?
A; No, It can be rented on check in for a small fee of €15.00
Q; Is breakfast included in the price?
A; No, Student Homes is Self-Catering.
Q; Do you have any other properties to rent out if Student Homes is full?
A; Yes, try our sister premises Castle Hotel, log onto www.castle-hotel.ie for further information.